Published August 17, 2026
On a replacement-cost policy, the insurer holds back part of your money until the work is finished. That holdback is recoverable depreciation, and it is frequently the larger of the two checks. Homeowners lose it by missing paperwork or a deadline.
The two-check structure
| Payment | When | What it is |
|---|---|---|
| ACV check | After scope approval | Replacement cost minus depreciation minus deductible |
| Depreciation check | After work is complete and invoiced | The withheld depreciation |
Example on a $20,000 approved roof, $2,500 deductible, $7,000 depreciation:
| Line | Amount |
|---|---|
| RCV | $20,000 |
| Less depreciation | -$7,000 |
| Less deductible | -$2,500 |
| First check | $10,500 |
| Depreciation released after completion | +$7,000 |
| Your cost | $2,500 |
Step 1 — Confirm you have RCV, not ACV
Read the loss summary page of the scope. If it says depreciation is non-recoverable, there is no second check and you should plan accordingly. If it says recoverable, keep reading.
Step 2 — Find the deadline before anything else
Policies set a period to complete repairs and claim depreciation — commonly measured from the date of loss. Miss it and the holdback is gone.
Call the carrier and ask, in these words: "What is the deadline to complete the work and submit for recoverable depreciation on this claim, and can I get an extension in writing if the schedule slips?" Write down the answer and the rep''s name.
Step 3 — Actually do the work
Depreciation is released for work performed. If you take the ACV check and repair only part of the damage, the carrier owes only the depreciation on what was completed.
Step 4 — Assemble the completion packet
Carriers want:
| Document | Detail |
|---|---|
| Final invoice | Line items matching the approved scope, showing total = RCV or the actual final cost |
| Certificate of completion | Signed by you and the contractor |
| Completion photos | Finished roof/siding/interior |
| Permit final / inspection card | If your city required a permit |
| Any supplement approvals | So the released amount reflects the revised RCV |
Step 5 — Submit and follow up
Email the packet to the claim rep with the claim number in the subject line. Ask for written confirmation of receipt. Follow up every 5–7 business days.
Step 6 — Watch for the mortgage company
If your loan servicer is named on the check, it must be endorsed by them. That process has its own steps:
- Call the servicer''s loss-draft department before you deposit anything
- Ask for their required forms (usually a loss-draft package)
- Expect inspections at milestones for larger claims
- Funds are often released in stages — 1/3, 1/3, 1/3 is common
Start this on day one. Servicer delays are the number-one reason a properly approved claim stalls.
Step 7 — Reconcile the final numbers
Add: ACV check + depreciation check + your deductible. That total should equal the final approved RCV including supplements. If it does not, ask for a line-item accounting.
Common ways homeowners lose the money
- Never completed the work
- Completed it after the policy deadline
- Never submitted a final invoice
- Cash-settled with a contractor who invoiced less than the scope, reducing the release
- Signed over the claim and never followed the payout
Keep a claim file
One folder: scope, all estimates, all emails, all checks, invoice, permit, photos. If anything is disputed a year later, that folder is your case.
We provide the completion packet — invoice, certificate, photos, and permit final — as a standard part of every insurance job.
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Frequently asked questions
What is recoverable depreciation?
It is the portion of a replacement-cost claim the insurer holds back until the repairs are actually completed. Once you submit a final invoice and completion documentation, that amount is released.
How do I get the second insurance check?
Complete the approved work, then submit a final invoice matching the scope, a signed certificate of completion, completion photos, and any permit final to your claim rep.
Can I lose recoverable depreciation?
Yes. If you do not complete the work, complete it after the policy deadline, or never submit a final invoice, the carrier keeps the holdback.